Return and exchange
- Do I have to pay return fees? -
If you exchange the items, there is no fees just the delivery fees But if you want to return the item there is fees for 2 JD and the delivery fees
- How will I be refunded? -
We will be refunding you the amount back to your bank account. Or cash through shipping company or our local driver or by voucher to used it in our website
- Within how many days can I request a refund? -
After receiving the order and within 1 day only, you can submit a return request online. Please note that in order to complete the return request, you must have the items in their original condition with their tags available. This applies only to apparel and clothing since perfumes and cosmetics, lingerie, swimwear cannot be returned under any circumstance for hygiene reasons.